Total Security

Affiliate Terms & Conditions

Affiliate Marketing Terms & Conditions

**AFFILIATE MARKETING TERMS & CONDITIONS

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT PERMITS TOTAL SECURITY GROUP TO WITHHOLD COMMISSIONS 
FROM YOU FOR YOUR BREACH OF THIS AGREEMENT. IN ADDITION, THIS AGREEMENT REQUIRES THAT (WITH LIMITED 
EXCEPTION) ANY DISPUTE BETWEEN YOU AND TOTAL SECURITY GROUP BE RESOLVED THROUGH BINDING INDIVIDUAL 
ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 19 (DISPUTE RESOLUTION) FOR DETAILS 
REGARDING ARBITRATION. **

These Affiliate Marketing Program Terms & Conditions (the &quot;Agreement&quot;) contains the complete terms and conditions 
between You (as deﬁned below) and Total Security Ltd. (“Total Security Group”) regarding Your application to participate in 
(and if accepted by Total Security Group, Your participation in) the Total Security Group Affiliate Marketing Program to 
advertise the Total Security Group Products and Services through Your Channels or otherwise to perform marketing services 
for Total Security Group Products and Services under the Total Security Group Affiliate Marketing Program.

BY CLICKING “I accept the Terms & Conditions” BELOW, SUBMITTING AN APPLICATION TO JOIN, OR BY PARTICIPATING IN, 
THE TOTAL SECURITY GROUP AFFILIATE MARKETING PROGRAM, YOU ARE PROVIDING YOUR ELECTRONIC SIGNATURE 
CONFIRMING THAT YOU HAVE READ THIS AGREEMENT AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY ITS TERMS 
AND CONDITIONS, AND CONSENT AND AGREE THAT THE TOTAL SECURITY GROUP MAY PROVIDE YOU WITH ELECTRONIC 
COMMUNICATIONS AND DISCLOSURES VIA EMAIL OR BY POSTING OR OTHERWISE MAKING THEM ACCESSIBLE ON OR THROUGH 
THE AFFILIATE CONTROL PANEL OR OUR SITE(S). TOTAL SECURITY RESERVES THE RIGHT TO REMOVE FROM THE TOTAL 
SECURITY GROUP AFFILIATE MARKETING PROGRAM, AND WITHHOLD PAYMENT OF COMMISSIONS FROM ANY AFFILIATE 
WHO BREACHES THIS AGREEMENT OR VIOLATES ANY APPLICABLE LAW OR REGULATION.

1. Deﬁnitions.

1.1 “We”, “Our” and “Us” mean Total Security Group. 
 
1.2 “You”, “Your” and “Affiliate Marketer” mean the individual, business, company, or other legal entity that is applying to 
join the Total Security Group Affiliate Marketing Program to conduct marketing activities for or on Our behalf, or that 
otherwise enters into this Agreement. 
 
1.3 “Affiliate Control Panel” means Our online portal which You may be given access to and from which You can access and 
download Content, create tracking links, view statistics of Qualiﬁed Leads, Qualiﬁed Purchases and any Commission due, 
and access other details of Our promotions. 
 
1.4 “Affiliate Site” means an Affiliate Marketer's website operated or utilized by Affiliate Marketer to conduct advertising or 
marketing activities, which may be used to display Total Security Group Products and Services and/or promotions.

1.5 “Channels” means Affiliate Sites and Affiliate Market’s other websites, platforms, display advertisements, social media 
posts, emails or other online advertisements or means of distributing promotional content. Channels do not and shall not 
include text message or SMS, or any form of telemarketing, unless otherwise separately permitted in writing by Us.

1.6 “Content” means text, graphics, textual images and/or other content which We make available to You for display on 
Your Channels; and for email campaigns which may include from and subject lines, creatives, links, and unsubscribe 
information.

1.7 “Total Security Group Affiliate Marketing Program” or the “Program” means the program operated by Total Security 
Group which allows Affiliate Marketers to promote Total Security Group Products and Services through various online 
methods in order to receive monetary remuneration by Total Security Group.

1.8 “Total Security Group Products and Services” and “Total Security Group Products or Services” mean the related 
products and services offered or provided by Total Security Ltd., Total Security U.S. LLC, or another corporate affiliate of Total 
Security Group, that are available for purchase through Our website(s).

1.9 “Commission” or “Commissions” means monetary remuneration paid by Total Security Group for each Qualiﬁed 
Purchase by a Referred Customer that You refer to Total Security Group under, and in accordance with, this 
Agreement.

1.10 “Qualiﬁed Lead” means a Referred Customer who has entered into a trial for Total Security Group Products.

1.11 “Qualiﬁed Purchase” means (a) a completed sale of any Total Security Group Products and Services by Total 
Security Group to a Referred Customer (i.e. a Referred Customer’s enrollment in a fee-bearing subscription to a Total 
Security Group Products and Services) or (b) a Qualified Lead who remains or becomes enrolled in a fee-bearing 
subscription to a Total Security Group Products and Services after their applicable trial period ends.

1.12 “Referred Customer” means each new and unique customer You refer through a Link (deﬁned below) provided by 
or approved by Us, which meets the criteria set forth herein.

1.13 “Registration Form” means any and all order forms, registration forms, lead forms or other signup forms submitted 
by the Referred Customer to make a Qualiﬁed Purchase.

1.14 “Site” means Our website(s).

2. Enrollment and Participation in the Total Security Group Affiliate Marketing Program.

2.1 To begin the enrollment process, You must submit a completed Affiliate Program Signup Form. The Signup Form can be 
found at https://www.totalav.com/affiliates or such other place as We may designate in the future.

2.2 Once you have submitted a signup form, we will evaluate Your application and will notify You of Your acceptance or 
rejection. We may reject Your application for any reason, or no reason at all.

2.3 If We reject Your application, for any reason, You may not reapply to the Total Security Group Affiliate Marketing 
Program.

2.4 Total Security Group, in its sole discretion, reserves the right to notify or to not notify any prospective Affiliate Marketer 
of their rejection or removal from the Total Security Group Affiliate Marketing Program at any time.

2.5 You understand that We may at any time (directly or indirectly) solicit relationships on terms that may differ from 
those contained in this Agreement. We may also solicit relationships with entities that operate websites that are similar to 
or compete with You.

2.6 Your application to participate in, or Your participation in, the Total Security Group Affiliate Marketing Program 
indicates that You have independently evaluated the desirability of participating in the Total Security Group Affiliate 
Marketing Program and You are not relying on any representation, guarantee or statement from Total Security Group other 
than any representations and warranties expressly set forth in this Agreement. You acknowledge and agree that You have 
had an opportunity to consult with counsel regarding the terms of this Agreement and freely enter into this Agreement.

3. Promotion of Our Products and Services.

3.1 We will make available to You the Content and a tracking link, which will contain a unique code to identify You 
(collectively referred to as “Links” or, individually, as a “Link”), subject to the terms and conditions hereof. The Links will 
enable Us to track the Qualiﬁed Purchases or Qualiﬁed Leads generated by You from or through Your Channels. You may not 
post Our Content or display Our Links, or provide any services for Us, through SMS, or telemarketing of any kind, unless 
otherwise separately permitted by US in writing.

3.2 You acknowledge and agree that You will only use the Content provided by Us for purposes of generating Qualiﬁed 
Purchases or Qualiﬁed Leads. If You wish to use Your own images, materials, or content (“Affiliate Content”) together with 
the Content provided by Us, You must submit it to Us in advance for review, and You may only use or display the Affiliate Content 
together with the Content provided by Us after receiving written approval from Us. Any use or display of the Content in connection with 
materials or content which We have not provided or expressly approved in writing is strictly forbidden and will result in 
forfeiture of all Commissions generated therefrom. To avoid doubt, a lead shall not constitute a “Qualiﬁed Lead” if it is generated 
through materials or content that We have not provided or approved in writing.

3.3 You further acknowledge and agree that: (a) You shall only promote the Total Security Group Products and Services on 
Your Channels which We have approved in writing; (b) You shall not send SMS, or utilize any other form for telemarketing 
to promote the Total Security Group Products and Services, unless otherwise separately permitted in writing by Us; and (c) 
You shall comply with all Laws (as deﬁned below) and all requirements specified in Section 4 below in Your promotion of 
the Total Security Group Products and Services and any advertising or marketing activities you conduct on Our behalf or 
relating to Total Security Group Products and Services.

3.4 You acknowledge that if You are actively promoting Our Product to Apple/iOS users, the guidelines available at 
https://www.apple.com/legal/intellectual-property/guidelinesfor3rdparties.html must be adhered to and followed. This 
includes the use of any applicable trademark symbols or appropriate trademark or copyright notices as per these guidelines.

4. Legal and Compliance Requirements.

4.1 General.

A. It is the intent of Total Security Group to treat Our customers fairly and to comply fully with all applicable laws and regulations, 
including without limitation the CAN-SPAM Act of 2003, all state specific anti-spam laws such as California Business & 
Professions Code Section 17529.5 and California Civil Code Section 1798.83, the Federal Trade Commission Act, the 
California Online Privacy Protection Act, the Children’s Online Privacy Protection Act, the Federal Trade Commission’s 
Telemarketing Sales Rule, Federal Trade Commission Endorsements Guides, the Restore Online Shoppers’ Conﬁdence 
Act, and all state laws relating to automatic renewal programs, and any other applicable federal, state and local consumer 
protection laws, regulations and standards (together “Laws”). We require Affiliate Marketers to comply with these 
Laws.

B. You acknowledge that You are familiar with the Laws and represent and warrant that You will strictly abide by all 
Laws. It is Your obligation to comply with all Laws, including any applicable amendments or modiﬁcations thereto. You 
acknowledge and agree that any guidance, recommendations or approvals provided by Us do not constitute legal 
advice or an endorsement of the Content, Your Channel(s) or any Affiliate Content, and that it is Your responsibility to 
seek advice from Your own legal counsel.

C. You acknowledge and agree that in the event You violate any Laws, as determined in Total Security Group’s sole 
discretion, Total Security Group reserves the right to immediately terminate Your account and this Agreement, withhold 
Commissions, seek reimbursement of any Commissions already paid to you, and/or take other legal actions against 
You, including by seeking indemnification of or payment for liabilities incurred by Total Security Group from Your acts 
or omissions that amount to, or cause allegations of, any violation of Laws.

4.2 Email Marketing; Anti-Spam Policy.

A. If You engage in any email marketing activities to promote any Total Security Group Products and Services, You shall 
comply with the federal CAN-SPAM Act of 2003, 15 U.S.C. § 7704, and all state laws and regulations concerning email 
marketing, including, but not limited to, Cal. Bus. and Prof. Code § 17529.5 et seq. Without limiting the foregoing, 
Affiliate Marketer shall comply with the following provisions set forth below when sending or initiating emails 
promoting Total Security Group or the running of offers pursuant to this Agreement.

B. Email Marketing Requirements:

i. Affiliate Marketer will submit to Total Security Group all Content included in emails promoting any Total Security 
Group Products and Services by Total Security Group for review, unless such requirement is waived by Total 
Security in writing (which may be via email) for a particular Affiliate Marketer.

ii. Prior to sending any emails marketing any Total Security Group Products and Services, Affiliate Marketer must 
download Total Security Group’s “Suppression List.” Affiliate Marketer shall remove all entries appearing on the 
Suppression List from any email distribution or recipient lists used for any emails to be sent in connection with 
any Total Security Products and Services and shall only send emails to the remaining addresses on its email list. 
No emails shall be sent to any email address associated with any person on the Suppression List.

iii. Affiliate Marketer shall be responsible for any sending of email messages as well as proper usage of the 
Suppression List. The Suppression List shall constitute Total Security Group’s proprietary information and 
conﬁdential information, and Affiliate Marketer shall not sell, lease, exchange, transfer, release or use the 
Suppression List either directly or indirectly, for any purpose other than to fulﬁll its obligations under this 
Agreement.

iv. Affiliate Marketer shall download the Suppression List at least every seven (7) days until this Agreement is 
terminated and suppress all email addresses in the Suppression List before sending emails pursuant to this 
Agreement. For any offer that includes a domain suppression list, Affiliate Marketer shall download the most 
recent domain suppression list prior to mailing the campaign and shall suppress and refrain from sending 
emails to all domains found on such list. Further, Affiliate Marketer shall download and remove domains 
located on the Federal Communications Commission’s wireless domain names list 
(https://www.fcc.gov/cgb/policy/DomainNameDownload.html) from all recipients of mailings, prior to mailing. 
Affiliate Marketer shall not transmit, initiate or send any emails to any recipient who previously requested not 
to receive commercial email messages from or on behalf of Total Security Group or any sender of the email. 
Affiliate Marketer further agrees that it will not mail or market to any suppression ﬁles provided by Total 
Security Group.

v. All marketing, advertising, or promotional emails shall include a clear and conspicuous identiﬁcation that the message 
is an advertisement or solicitation. Such an identiﬁcation shall state “This is an advertisement” or words of 
identical meaning. All such emails shall also (1) include a clear and conspicuous notice of the recipient’s right to 
opt out of receiving future emails from the email’s sender, and (2) include a functioning return email address or 
other Internet-based mechanism that a recipient may use to make such an “opt-out request” from the email 
sender. The opt-out mechanism must remain active for at least thirty (30) days from the date the email is sent 
or for the life of the offer, whichever is longer. Each email unsubscribe request shall be honored within ten (10) 
days from receipt of request. Affiliate Marketer shall maintain electronic or tangible records conﬁrming the 
removal of each such email address from any applicable email lists for veriﬁcation by Total Security Group.

Within one (1) day of consumer’s opt-out request, Affiliate Marketer shall transmit the unsubscribe request to 
Total Security Group.

vi. All emails shall identify both the email sender (as that term is deﬁned by the CAN-SPAM Act) and the 
Affiliate Marketer who initiates the email, and shall include in immediate proximity to such identiﬁcation 
a physical address of the email sender. The identiﬁcation shall appear in a form substantively identical to the 
following:

“This advertisement is sent on behalf of [name of email sender]. If you would like to unsubscribe from receiving 
offers from [name of email sender] please click here [link to unsubscribe link] or write to [name of email sender] 
at [insert physical address].”

vii. Emails must have truthful, accurate and non-misleading email header information (including source, 
destination, date and time, and routing information), subject lines and “From” lines and include the Affiliate 
Marketer’s valid physical postal address.

viii. Emails shall not mask the email origin.

ix. The actual or intended recipient address shall be posted in the “To” line unless otherwise agreed to in writing by 
the parties

x. Emails shall use only Content, domain names, email addresses and other header information, including an 
email’s “From,” “To,” and “Reply-To,” provided or pre-approved by Total Security Group in writing. Affiliate 
Marketer shall not remove or alter Content, subject lines or “From” lines provided by Total Security Group or 
pre-approved by Total Security Group in writing. Total Security Group may require, prior to Affiliate Marketer 
sending emails under this Agreement, that Affiliate Marketer submit the ﬁnal version of such email to Total 
Security Group for Total Security Group’s prior written approval, in which case any such emails shall not be 
sent without Total Security Group’s approval.

xi. All emails sent by Affiliate Marketer shall be delivered only to addresses on email lists owned or managed 
solely by Affiliate Marketer and that have been vetted by Affiliate Marketer pursuant to the instructions in this 
Section.

xii. Affiliate Marketer represents and warrants that the recipients of all email addresses used by Affiliate Marketer 
in connection with this Agreement have manifested affirmative, direct consent to receive commercial emails 
from Affiliate Marketer and Total Security Group. Affiliate Marketer shall maintain at all times during the term 
of the Agreement, and for a period of four (4) years thereafter, complete and accurate subscriber sign- 
up/registration data for every email address on each Affiliate Email List. Affiliate Marketer agrees that within 
forty- eight (48) hours of Total Security Group’s request, Affiliate Marketer shall provide, at a minimum, the 
following subscriber sign-up and registration data for any email address to which any email is sent under this 
Agreement: (a) subscriber’s IP address; (b) date and time of subscriber’s sign-up/registration; (c) location and 
URL of website of subscriber’s sign-up and registration; and (d) the email address and other information 
submitted by subscriber at the time of sign-up.

xiii. Affiliate Marketer shall not send email messages to email addresses that have been improperly obtained, 
including addressees harvested from the Internet without consent, through scripts or other automated means of 
registering for multiple email accounts, “scraping” of websites, or by harvesting addresses from the 
Internet. Affiliate Marketer is responsible for knowing the source of its email list. Affiliate Marketer shall not send 
email messages from accounts obtained using scripts or other automated means of registering for multiple 
email accounts.

xiv. Affiliate Marketer shall not use email accounts or domain names that were created using information that 
falsiﬁes the identity of the registrant. Emails shall not include an originating email address, domain name or IP 
address, the access to which for purposes of initiating the message was obtained by means of false or 
fraudulent pretenses

xv. Affiliate Marketer agrees not to rely upon Total Security Group’s approval of any email or portion thereof for 
compliance with applicable laws, rules or regulations or assert any claim that Affiliate Marketer is in 
compliance with applicable laws, rules and regulations based upon Total Security Group’s approval or non- 
objection. Without limiting anything else in this Agreement, any violation of this Section by Affiliate Marketer 
may result in immediate termination and Affiliate Marketer forfeiting all Commissions (whether accrued or 
paid).

4.3 SMS Marketing; TCPA Compliance.

A. We do not generally permit Affiliate Marketers to conduct SMS or text message marketing on our behalf. 
If We provide written approval for You to use SMS marketing in a separate, written agreement between Us and You, You shall 
comply with the federal Telephone Consumer Protection Act, 47 U.S.C. § 227 (“TCPA”), and all state laws and 
regulations concerning SMS marketing. Additionally, We reserve the right to review the content of any SMS messages prior 
to their dissemination, and any messages sent without Our approval shall be deemed unauthorized.

B. Without limiting the foregoing, Affiliate Marketer shall comply with the requirements and provisions set forth below 
when sending or initiating SMS messages promoting Total Security Group, any Total Security Group Products or 
Services, or the running of offers pursuant to this Agreement:

i. You shall only send SMS messages to individuals who have provided prior express written consent required 
by law or regulation (including, but not limited to, the TCPA, 47 C.F.R. §64.200 and Do-Not-Call requirements). 
You are prohibited from using pre-recorded or artificial voice messages and “automated telephone dialing 
systems” (as deﬁned by the TCPA) when sending SMS marketing messages.

ii. You shall provide Total Security Group access to Your database of consumers and corresponding information 
(including, but not limited to, full name, telephone number and email address) who have indicated that they 
no longer wish to be contacted, including, but not limited to, opt-outs, aggregations of consumer opt-outs, 
and Your internal Do-Not-Call list (“DNC List”), prior to the start of any campaign and immediately when any 
such opt-out or do-not-call or do-not-text request is received. You shall maintain and keep updated Your DNC 
List and provide it to Us on a regular basis during the life of the campaign. You represent and warrant that the 
information contained in Your DNC List is accurate and up to date.

iii. You shall use recordkeeping systems that can establish that you have obtained prior express written consent 
under applicable law or regulation, and legal sufficient evidence of such consent will be maintained for seven 
(7) years and be made available upon request of Total Security Group at any time, at least until the conclusion 
of any applicable statute of limitations under applicable law or regulation. 
iv. You shall, within two (2) business days of receipt, provide Total Security Group copies of any correspondence 
from law ﬁrms, consumers or government agencies which relate to performance hereunder, and/or deliverables 
that threaten, relate to, or that might result in a lawsuit, legal action, Better Business Bureau complaint, 
demand letter, government investigation, regulatory action and/or a formal government action. You shall, further, 
provide any and all relevant documents, information, correspondence or other such materials related to such 
complaints requested by Total Security Group not more than two (2) business days from such request.

5. Criteria for Referred Customers.

5.1 Each Referred Customer must meet the following criteria: (a) each Referred Customer must sign up in a manner which, 
in Our sole judgment, deﬁnitively establishes that the Referred Customer was referred directly from Your Channel to Total 
Security Group under this Agreement; (b) each Referred Customer must remain in compliance with Our Terms of Service, 
Acceptable Use Policy and other policies that are active at the time the applicable Commission is generated and processed; 
and (c) Referred Customers must not be offered or receive goods, services, monetary compensation, incentives, coupons, 
refunds, credits or discounts from the Affiliate Marketer or join in a business-opportunity program (as determined by Total 
Security Group in its sole discretion) that is managed or participated in by Affiliate Marketer, unless Total Security Group 
has provided its prior written permission.

5.2 Each Referred Customer must also meet the following requirements:

(a) Each Referred Customer must be a new and unique visitor to a Total Security Group Site and must register by completing 
and submitting valid and unique contact information email information either on a Total Security Group Site or in-app 
signup;

(b) Each Referred Customer must sign up from Your Link for You to receive a Commission; and

(c) Referred Customers may not be You, members of Your household, anyone within Your organization, or face-to-face referrals.

6. Order Processing and Tracking.

6.1 We will process orders placed by qualiﬁed Referred Customers who originate from Your Channels to Total 
Security Group as tracked by the Links. We reserve the right, in Our sole discretion, to reject orders that do not comply 
with certain requirements that We may establish from time to time. All aspects of order processing and fulﬁllment, including 
Total Security Group service, cancellation, processing, refunds and payment processing, are Our responsibility.

6.2 We will track the Qualiﬁed Leads and Qualiﬁed Purchases generated from Your Channels and will make this information 
available to You in the Affiliate Control Panel. Statistics available in the Affiliate Control Panel, however, are not ﬁnal until up 
to 30 days following the close of the month in which they were generated and may later be adjusted for cancellations, returns, 
non-payment by Customers, fraud or Your breach of this Agreement. For Affiliate Marketer’s Networks, these 
statistics are considered ﬁnal 30 days following the close of the month and will not be subject to any further adjustments 
unless fraudulent activities or breach of Agreement terms are discovered. You consent to Total Security Group’s use of 
cookies and other tracking technologies to monitor Affiliate Marketer’s performance and referrals, subject to applicable 
Laws.

6.3 To permit accurate tracking, reporting, and Commission accrual, You must ensure that the Links between Your 
Channel and Our site are properly formatted, placed and functioning. We are not responsible to pay for any Qualiﬁed 
Leads or Qualiﬁed Purchases which are not attributed to You due to tracking link failures or Your error. In the event of a 
dispute regarding the tracking of Qualiﬁed Leads, Qualiﬁed Purchases, or Commissions, Our tracking data shall control.

7. Commission Determination Under the Program.

7.1 We will pay a Commission for Qualiﬁed Leads and Qualiﬁed Purchases, as set forth in the Affiliate Control Panel. 
Commissions will be processed 30 days after the end of each month in which a Qualiﬁed Purchase or Qualiﬁed Lead was 
generated by You. At Our sole discretion, We may pay Commissions on a shorter payment schedule. Total Security Group will 
not reimburse nor compensate You for anything other than Qualiﬁed Purchases or Qualiﬁed Leads in accordance with the 
terms hereof.

7.2 Commissions will become payable to You once You (i) provide all relevant tax and address documentation as 
required herein and (ii) reach a Commission level of US $1,000 (the “Commission Threshold”).

7.3 No Commission will accrue or be paid for purchases or signups by You, members of Your household, anyone within 
Your organization, or face-to-face referrals.

7.4 Total Security Group reserves the right to only pay Commissions for Qualiﬁed Purchases that are active for at 
least 30 days after the date of purchase and for Qualified Leads that convert to Qualified Purchases. Whether or not a 
Qualified Purchase or Qualified Lead earns applicable Commission to be paid out is determined by us, at our sole discretion, and all 
Commissions earned, as determined by our reporting, are final and non-disputable.

7.5 Check payments will only be reissued within 120 days of original issue date in the case of a lost check or stop- 
payment request. After 120 days, the payment will be voided. Check cancellation fees may be applied.

7.6 You may choose Your preferred method of payment; however, ﬁnal determination is in Our sole discretion. We are 
not responsible for any third-party fees charged by PayPal, banks or other ﬁnancial institutions for the receipt of Your 
Commission.

7.7 You are only eligible to earn Commission on Qualiﬁed Purchases or Qualiﬁed Leads occurring during the term of this 
Agreement and provided that you are compliant with its terms. We may withhold Your ﬁnal payment of Commission for a 
reasonable time to ensure that all Qualiﬁed Purchases or Qualiﬁed Leads are valid and payment from Referred Customers is 
legitimate, as determined by Total Security Group in its sole discretion.

7.8 Unless authorized by Total Security Group in writing, You will only be credited for Qualiﬁed Purchases or Qualiﬁed 
Leads from these countries: United States, United Kingdom, Canada, Australia, New Zealand, South Africa, Ireland, Germany, 
France, Spain, Italy, Poland, Netherlands, Belgium, Sweden, Norway, Turkey, and Denmark.

7.9 Total Security Group, in its sole discretion, reserves the right to cancel, suspend or withhold payment of any 
Commission, and cancel Your account, if: (a) Referred Customers do not meet the criteria set forth herein or in the Affiliate 
Control Panel or do not comply with this Agreement; (b) You engage in fraud or We suspect (in Our sole discretion) that You 
are engaged in fraud, illegal activity or other improper activity, including purchases or leads that are not from real live 
people, Your generation of real or ﬁctitious customer information through automated means, or multiple accounts created 
by the same customer or the same IP address; (c) You attempt to manipulate, falsify or inﬂate the number of Qualiﬁed Leads 
or Qualiﬁed Purchases that You have generated or You alter Our Links; (d) Your breach of any terms in the Agreement or a 
Referred Customer’s breach of Our terms of service; (e) You violate any Laws; (f) You offer discounts or other incentives to 
Referred Customers; (g) any Referred Customer cancels or is terminated within 30 days of the date of purchase or You have 
excessive cancellation rates; (h) You have a poor historical quality of the sales You generate, in Our sole discretion; or (i) Your 
Referred Customers are generated during short periods of time, during odd hours, or in any pattern that indicates fraud.

7.10 It is Your responsibility to monitor the payment, denial and/or withholding of Commission. Total Security Group is not 
obligated to actively notify You of the status of Commission. You have 30 days from the day a payment is made or denied to 
contact Total Security Group to discuss or dispute the applicable or purported Commission.

7.11 Affiliate Marketers will not be credited for any sign-ups determined to be “duplicate entries,” deﬁned as sign- ups 
using the same email address or payment method associated with a prior Total Security Group offer. Total Security Group 
reserves the right to withhold or cancel Commission payments for duplicate entries.

 

8. Identiﬁcation and Taxes.

8.1 It is Your responsibility to provide Total Security Group with accurate identiﬁcation, contact, payment and tax 
information, including submitting a completed and signed IRS Form W9 or W8. If Total Security Group does not receive the 
necessary identiﬁcation, contact, payment or tax information within 90 days of Commission generation, then any 
Commission You generated will be forfeited. We reserve the right to request proof of Your identity and to verify Your identity, 
and You hereby authorize Us to utilize third-party services in order to verify Your identity and monitor for identity theft and 
fraud.

8.2 You are responsible for the payment of all taxes related to the Commission You earn under this Agreement. Total 
Security Group will issue a Form 1099 to Affiliate Marketers whose earnings meet or exceed the threshold 
established by U.S. law.

8.3 Any address or payment changes must be made in the Affiliate Control Panel at least 15 business days prior 
to the end of the calendar month in order for a Commission for that month to be sent to the revised address.

9. Obligations Regarding Your Channels and Use of Networks.

9.1 Channels You Use. You will be solely responsible for the development, operation and maintenance of Your 
Channels and for all materials that appear on Your Channels, including any Affiliate Content. 
We disclaim all liability and responsibility for any matters relating to Your Channels. We have the right, but not the 
responsibility, to monitor Your Channels at any time to determine if You are in compliance with the terms of this 
Agreement.

9.2 Affiliate Marketer Networks. 
Affiliate Marketer represents, warrants, and covenants that it shall perform any activities under this Agreement through a 
third party only with Our prior written consent in each instance (any such third party, a “Third-Party Affiliate”). If Affiliate 
Marketer maintains its own marketing affiliate programs or networks (“Network”) and places any offers or Total Security 
Content in such Network for access and use by Network participants as Third-Party Affiliates hereunder, or if Affiliate 
Marketer otherwise uses any Third-Party Affiliate, then the provisions set forth below apply: 
(a) Affiliate Marketer shall contractually bind each Third-Party Affiliate to terms that are substantially identical 
to those that are in this Agreement, and provide a record of such to Total Security Group. 
(b) Affiliate Marketer shall not permit any party to be a Third-Party Affiliate whose advertising or business model 
concerns content or marketing channels prohibited by this Agreement. 
(c) Affiliate Marketer agrees that for the purposes of this Agreement, the acts and omissions of its Third-Party Affiliates 
shall be deemed Affiliate Marketer’s acts and omissions under this Agreement, and any Third-Party Affiliate’s act or omission 
that would be a breach of this Agreement if it were an act or omission of Affiliate Marketer will constitute a breach of this Agreement 
by Affiliate Marketer. Further, Affiliate Marketer shall defend (at Total Security Group’s election), indemnify, and hold 
harmless Total Security Group from and against all liability arising from or related to any act or omission by any Third-Party 
Affiliate. 
(d) Affiliate Marketer shall promptly remove from the Network, or otherwise stop or prevent the applicable services and 
other activities of, any Third-Party Affiliates who take, or could reasonably be expected to take, any action that would violate 
the terms and conditions of this Agreement if taken by Affiliate Marketer. Without limiting the foregoing, at Total Security 
Group’s request, Affiliate Marketer shall provide reasonable assistance to enable Total Security Group to monitor Affiliate 
Marketer’s and any Third-Party Affiliate’s compliance with all applicable Laws and provisions of this Agreement. 
(e) Upon written notice from Total Security Group, Affiliate Marketer shall immediately (i) cause the applicable Third- 
Party Affiliate to cease disseminating Content or providing services or performing other activities in connection with 
this Agreement and (ii) terminate the applicable Third-Party Affiliate’s access to the Content. 
(f) Affiliate Marketer agrees that Total Security Group is under no obligation to pay a Third-Party Affiliate. Total Security 
Group further reserves the right to withhold or refuse Commissions to Affiliate Marketer related to, and in the event of, any 
of its Third-Party Affiliates’ breach of the applicable terms of this Agreement or the Law. 
(g) Affiliate Marketer shall provide Total Security Group with all truthful and complete contact information for Third- Party 
Affiliates. 
(h) If Affiliate Marketer or any Third-Party Affiliate becomes involved or named in any action, investigation, complaint or 
other proceeding by or before any governmental or regulatory authority, or any private party, Affiliate Marketer shall provide 
notice to Total Security Group within forty-eight hours of such action, investigation, complaint or other proceeding, in which 
event Total Security Group may terminate this Agreement immediately upon notice to Affiliate Marketer.

10. Representations and Warranties.

10.1 You represent and warrant that:

(a) This Agreement has been duly and validly executed and delivered by You and constitutes Your legal, valid and 
binding obligation, enforceable against You in accordance with its terms;

(b) The execution, delivery and performance by You of this Agreement and the consummation by You of the transactions 
contemplated hereby will not, with or without the giving of notice, the lapse of time, or both, conﬂict with or violate (i) any 
provision of law, rule or regulation to which You are subject, (ii) any order, judgment or decree applicable to You or binding 
upon Your assets or properties, (iii) any provision of Your by-laws or certiﬁcate of incorporation, or (iv) any agreement or 
other instrument applicable to You or binding upon Your assets or properties;

(c) There is no pending or, to the best of Your knowledge, threatened claim, action or proceeding against You, or any 
affiliate of Yours, with respect to the Affiliate Site, Your Channels or Your methods and means of providing advertising 
or any other services relevant to the subject matter of this Agreement, and, to the best of Your knowledge, 
there is no basis for any such claim, action or proceeding;

(d) You are at least eighteen (18) years of age, and if You are an individual accepting this Agreement on behalf of a business, company 
or other legal entity, You have the authority to bind it to this Agreement;

(e) Each Referred Customer and each Qualifying Purchase or Qualiﬁed Lead referred or submitted by You to Us, is a valid 
request from a real live individual, is unique and not fraudulent, and meets each of the criteria for generating a Commission 
Fee as provided in this Agreement.

(f) You and Your Channels will comply with all Laws and will not violate the intellectual property or other rights of any 
third party;

(g) You will not advertise the Total Security Group Products or Services via SMS, or any other form of telemarketing, 
unless otherwise separately permitted by Us in writing;

(h) You will not display on Your Channels, nor disseminate, any content or material that is illegal, obscene or pornographic, 
shows nudity, is indecent, offensive to the average reasonable person, threatening, abusive, libelous, defamatory, 
discriminatory, or promotes racism, bigotry or hatred; that infringes on any intellectual property or is in violation of any 
copyright or trademark law; that is in violation of any right of privacy; that promotes harmful, unlawful, seditious, terrorist or 
other criminal activity; that could give rise to civil liability; that contains viruses, worms, a Trojan Horse or other harmful ﬁles; 
that spawns automatic pop-ups; that contains an unauthorized download to the end-user’s computer; that is software 
pirating, hacking or phreaking; that is in violation of any Laws; that is spam; or that appears or purports to be from someone 
other than You or that impersonates another person or entity;

(i) You will not market Total Security Group Products or Services to “minors” (as such term is defined under each applicable Law 
in each applicable country);

(j) Where advertisements are posted on an Affiliate Site, You will have a fully functional website that displays actual content and 
is not just a list of advertisements or links; that has a detailed privacy policy which clearly informs the consumer what 
personal information is collected and how that information is used, gives an option to opt out of the use of personal 
information and is compliant with all Laws; that does not make any unsubstantiated claims; and that does not appear or purport 
to be Our Site;

(k) You agree to comply with all applicable data protection Laws and will only use personal information provided by Total 
Security Group in connection with the activities permitted in this Agreement;

(l) You will implement appropriate technical and organizational measures to protect the personal information against 
unauthorized or unlawful processing and against accidental loss, destruction or damage;

(m) You will not use, share, or store personal information for any purposes other than as expressly authorized under this 
Agreement;

(n) You will comply with all Laws and any applicable regulatory, agency, or judicial guidance regarding the use of 
testimonials and endorsements (including, for example, Federal Trade Commission endorsement guides), and will have 
appropriate disclaimers posted on Your Channels;

(o) You will not provide any advertising services through, or Referred Customers from, surveys, incentivized traffic or 
incentivized ad placement, or provide any incentive to the recipient of an electronic advertisement for any purpose including 
to induce the recipient to initiate an action, click on an ad or make a purchase; incentives includes money, prizes, virtual 
currency, point systems and any other form of remuneration;

(p) You will comply with all rules of any social networking site where Total Security Group Products or Services are advertised;

(q) You will not bid on any search terms that are trademarked, copyrighted or otherwise protected intellectual property of 
Total Security Group, or any third party;

(r) You will review and comply with the terms and restrictions that are posted in the Affiliate Control Panel;

(s) You will not make any changes or modiﬁcations to the Content, unless such changes or modiﬁcations were 
previously approved in writing by Total Security Group;

(t) You shall in any and all contact with a consumer: (i) advertise and promote in a manner that reﬂects favorably at all times 
on the good name, good will and reputation of Total Security Group and its customers; (ii) not use practices that are unfair, 
deceptive or abusive; (iii) not promote violence, hatred, cruelty to humans or animals, criminal or illegal activities, gambling, 
alcohol, ﬁrearms, sexually explicit materials, any religious affiliation, or discrimination based on race, color, gender, religion, 
nationality, disability, sexual orientation or age, nor may it contain material that speciﬁcally targets minors; and (iv) not be 
libelous, defamatory, disparaging, obscene or offensive, or contain any other content that the Total Security Group may 
deem inappropriate, in its sole discretion; and

(u) If You intend to be a Total Security Affiliate Marketer, You must read, understand and agree to the Total Security Affiliate 
Compliance document, linked here . Pop-under traffic must use a trusted pre-sale landing page. If using a third-party landing 
page, it must be preapproved by Us in writing prior to Your use.

10.2 You further represent and warrant that You are: (i) not currently identiﬁed on the Specially Designated Nationals and 
Blocked Persons List maintained by the Office of Foreign Assets Control, Department of the Treasury (“OFAC”), and/or on any 
other similar list maintained by the OFAC pursuant to any authorizing statute, executive order or regulation; (ii) not a person 
or entity with whom a citizen of the United States is prohibited to engage in transactions by any trade embargo, economic 
sanction or other prohibition of United States law, regulation or executive order of the President of the United States; (iii) 
not engaged in any activity or conduct that would breach any anti-corruption laws or anti-money laundering laws; and (iv) 
not currently under investigation by any government authority for alleged criminal activity relating to the OFAC, Patriot Act 
Offenses, anti-corruption laws or anti-money laundering laws.

10.3 Your breach of any of the representations and warranties contained in this Agreement, in any manner, will be deemed 
a material breach of this Agreement by You and You will automatically forfeit any and all Commissions, and Your access to 
the Affiliate Control Panel and Links may be terminated.

11. License and Use of Intellectual Property.

11.1 Subject to the limitations set forth in this Agreement, We grant You a non-exclusive, non- transferable, limited, 
revocable license, during the term of this Agreement only and commencing upon Our acceptance of Your Total Security Group 
Affiliate Marketing Program application, (i) to access the Affiliate Control Panel, the Content, the Links, and other materials for 
the Total Security Group Affiliate Marketing Program, and the Total Security Group trademarks, logos and similar identifying 
material (the “Total Security Group Marks”; and all of the foregoing collectively, the “Licensed Materials”) and (ii) to use the 
Licensed Materials, but only in the form(s) as provided by Us and solely in connection with the Links provided by Us; in each 
case of (i) and (ii) - for the sole purpose of advertising Total Security Group Products and Services and performing under this 
Agreement in accordance with its terms. You agree that You will not (a) alter, modify or change the Licensed Materials in any 
way, (b) make any use of Licensed Materials for purposes other than advertising Total Security Group Products and Services 
and performing under this Agreement in accordance with its terms, (c) use the Licensed Materials after termination of this 
Agreement or Your relationship with the Total Security Group, or (d) use the Licensed Materials in any manner that is 
disparaging or that otherwise portrays the Total Security Group, its affiliates, employees or representatives in a negative 
light. All goodwill arising out of Your use of the Total Security Group Marks will inure to the sole benefit of Total Security 
Group. Unless earlier revoked or terminated, this license shall terminate upon expiration or termination of this Agreement.

11.2 We reserve all rights in and to the Licensed Materials. We may revoke Your license at any time, in Our sole discretion.

11.3 YOU REPRESENT AND WARRANT THAT YOU SHALL NOT, AND ARE NOT AUTHORIZED TO: 
(a) USE THE LICENSED MATERIALS, LINKS, TOTAL SECURITY GROUP MARKS, OR ANY OF OUR OTHER INTELLECTUAL 
PROPERTY (COLLECTIVELY, “OUR IP”), OR ANY VARIATIONS, MISSPELLINGS, OR OTHER TERM OR TERMS CONFUSINGLY 
SIMILAR TO THE TOTAL SECURITY GROUP MARKS (COLLECTIVELY, “SIMILAR MARKS”), WITHOUT OUR EXPRESS PRIOR WRITTEN 
PERMISSION;

(b) USE OUR IP OR SIMILAR MARKS IN A DOMAIN OR WEBSITE NAME, IN ANY BIDS FOR KEYWORDS OR GOOGLE ADWORDS (OR 
SIMILAR PROGRAMS AT OTHER SEARCH ENGINES), IN ANY SEARCH ENGINE ADVERTISING (PAID OR OTHERWISE), IN ANY 
METATAGS, GOOGLE ADWORDS OR SIMILAR PROGRAMS AT OTHER SEARCH ENGINES, KEYWORDS, ADVERTISING, SEARCH 
TERMS, CODE, OR SIMILAR DEVICES OR FUNCTIONS; OR

(c) CAUSE OR CREATE OR ACT IN ANY WAY THAT CAUSES OR CREATES OR COULD CAUSE OR CREATE ANY CONFUSION 
(INCLUDING INITIAL INTEREST CONFUSION) OVER THE USE OF OUR IP ON THE INTERNET OR IN ANY SEARCH ENGINE 
ADVERTISING.

11.4 YOUR USE OF OUR IP IN ANY MANNER, OTHER THAN AS EXPRESSLY PERMITTED HEREUNDER, IS A BREACH OF THIS 
AGREEMENT AND CONSTITUTES UNLAWFUL INFRINGEMENT OF OUR TRADEMARKS, COPYRIGHTS OR OTHER INTELLECTUAL 
PROPERTY RIGHTS, AND MAY SUBJECT YOU TO CLAIMS FOR DAMAGES INCLUDING, WITHOUT LIMITATION, TREBLE DAMAGES 
FOR KNOWING OR WILLFUL INFRINGEMENT, AND THE OBLIGATION TO PAY OUR LEGAL FEES AND COSTS IN CONNECTION 
WITH ANY ACTION OR PROCEEDING IN WHICH WE SEEK TO ENFORCE OUR RIGHTS UNDER THIS AGREEMENT OR WITH REGARD 
TO ANY OF OUR INTELLECTUAL PROPERTY RIGHTS.

11.5 You grant to Us a non-exclusive license to utilize Your names, titles, marks, and logos, as the same may be amended from time to time by 
Your provision of it to Us, to advertise, market, promote, and publicize or use in any manner. 
Any goodwill arising out of Our foregoing use of Your marks and logos will inure to Your sole benefit. 
This license shall terminate upon the expiration or termination of this Agreement.

12. Term and Termination.

12.1 Provided that You have been accepted into the Program, the term of this Agreement will begin upon Your acceptance of 
this Agreement and will end when terminated by either party. Either party may terminate this Agreement at any time, with or 
without cause. Notices relating to termination may be provided via email.

12.2 Total Security Group reserves the right to remove You (and any other participant in the Total Security Group Affiliate 
Marketing Program) from the Total Security Group Affiliate Marketing Program, and to terminate or suspend this Agreement 
at any time for any reason, in Total Security Group’s sole discretion. Without limitation, an Affiliate Marketer&#39;s participation 
in the Affiliate Program and this Agreement shall be deemed automatically terminated immediately, and all Commissions 
shall be forfeited, upon Affiliate Marketer’s violation of (a) any of the terms of this Agreement or (b) any applicable Law.

12.3 In addition, We reserve the right to terminate or suspend the participation in the Total Security Group Affiliate Marketing 
Program of any Affiliate Marketer who produces fewer than 30 Qualiﬁed Purchases per month.

13. Modiﬁcation of this Agreement.

We may modify any of the terms and conditions contained in this Agreement, at any time and in Our sole discretion, upon 
notice to You. Notice of any change by email to Your email address in Our records, or the posting on or through the Affiliate 
Control Panel or Our Site(s) of a notice, is considered sufficient notice to You of a modiﬁcation to the terms and conditions of 
this Agreement, and Your continued use of the Affiliate Control Panel, Links or other Licensed Materials, or Your continued 
advertising of Total Security Group Products and Services or other performance of activities under this Agreement, 
constitutes Your binding acceptance of the modiﬁed terms. If any modiﬁcation to these terms is unacceptable to You, Your 
only recourse is to terminate this Agreement.

14. Disclaimer of Warranties. 
WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE TOTAL SECURITY GROUP 
AFFILIATE MARKETING PROGRAM OR ANY TOTAL SECURITY GROUP PRODUCTS OR SERVICES SOLD OR OFFERED THROUGH 
THE TOTAL SECURITY GROUP AFFILIATE MARKETING PROGRAM, OR ANY LICENSED MATERIALS, INCLUDING, WITHOUT LIMITATION, 
WARRANTIES OF FITNESS, MERCHANTABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF 
PERFORMANCE, DEALING, OR TRADE USAGE. WE MAKE NO REPRESENTATION THAT THE OPERATION OF THE AFFILIATE 
CONTROL PANEL OR OUR SITES WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE WILL NOT BE LIABLE FOR THE 
CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS, INCLUDING THE TRACKING OF INFORMATION ABOUT REFERRED 
CUSTOMERS DURING THE PERIOD OF INTERRUPTION. WE MAKE NO REPRESENTATION OR GUARANTEE AS TO THE AMOUNT 
OF COMMISSION, IF ANY, WHICH YOU WILL GENERATE.

15. Limitation of Liability. 
IN NO EVENT SHALL TOTAL SECURITY GROUP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, 
OR EXEMPLARY DAMAGES (REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, 
BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, PERSONAL INJURY, WRONGFUL DEATH, TORT, OR STRICT LIABILITY), OR FOR 
LOSS OF PROFITS OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT 
TOTAL SECURITY GROUP HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. TOTAL SECURITY GROUP’S CUMULATIVE LIABILITY TO 
AFFILIATE MARKETER, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, SHALL BE LIMITED TO AND SHALL NOT 
EXCEED THE AMOUNTS PAID TO AFFILIATE MARKETER BY TOTAL SECURITY GROUP IN COMMISSIONS DURING THE SIX (6) 
MONTHS IMMEDIATELY PRIOR TO SUCH CLAIM OR THE COMMISSION THRESHOLD, WHICHEVER IS GREATER.

16. Indemniﬁcation. 
16.1 Affiliate Marketer shall indemnify, defend and hold harmless Total Security Group and its affiliates, partners, licensors, 
service providers, directors, officers, employees, shareholders, managers, owners, members, representatives, agents, and 
successors and assigns (collectively, “Indemniﬁed Party”) from and against any and all claims, actions, demands, 
proceedings, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees 
and costs) (collectively, “Claims”) based on, related to, or resulting from: (a) any act or omission by Affiliate Marketer or its 
affiliates (and any Third-Party Affiliates or other entities that Affiliate uses or authorizes to perform activities hereunder) 
(each, along with Affiliate Marketer, an “Affiliate Entity”) in connection with this Agreement or its subject matter, including, 
but not limited to, (i) any breach, suspected breach, violation or suspected violation of this Agreement by an Affiliate Entity, 
including any representation, warranty, covenant, restriction or obligation made by Affiliate Marketer herein, or any offer- 
speciﬁc terms; (ii) any misuse by an Affiliate Entity, of the Content, Links, or other Licensed Materials, or any Total Security 
Group Conﬁdential Information; (iii) improper operation of an offer by an Affiliate Entity; (iv) the negligence or willful

misconduct of an Affiliate Entity; (v) a violation of any Laws, rules or regulations by Affiliate Marketer or an Affiliate Entity in 
the performance of this Agreement; (vi) an Affiliate Entity’s violation, misappropriation, or infringement of the intellectual 
property rights of any third party (including Third-Party Affiliates); or (vii) fraud or willful misconduct by an Affiliate Entity; or 
(b) the Affiliate Content, including without limitation Total Security Group’s or any Indemnified Party’s violation, 
misappropriation, or infringement of the intellectual property rights of any third party (including Third-Party Affiliates) 
through the use of any Affiliate Content.

16.2 If any Claim is or shall be brought against the Indemniﬁed Party, in respect to any allegation for which indemnity may be 
sought from Affiliate Marketer, the Indemniﬁed Party shall notify Affiliate Marketer of any such Claim of which it becomes 
aware and shall: (a) provide reasonable cooperation to Affiliate Marketer at Affiliate Marketer’s expense in connection with 
the defense or settlement of any such Claim; and (b) be entitled to participate with its own legal counsel in the defense of 
any such Claim at its own expense. Affiliate Marketer shall not agree to any judgment or enter any settlement without the 
prior written consent of Total Security Group.

17. Conﬁdentiality.

17.1 Each of the parties hereto agrees that all trade secrets and other proprietary or conﬁdential information of the disclosing 
party, including, without limitation, a party’s business and ﬁnancial information, including pricing and sales information 
regarding a party’s products and services (the “Conﬁdential Information”), shall remain strictly conﬁdential and shall not 
be utilized by the non-disclosing party for any purpose other than exercising such party’s rights or performing its 
obligations under this Agreement. 
Total Security Group’s Confidential Information includes, without limitation, the terms of this Agreement (including any 
modifications thereto), the Licensed Materials, all information and materials regarding the Total Security Group Affiliate 
Marketing Program (including all communications between the parties regarding the Total Security Group Affiliate Marketing 
Program), and all information of a Referred Customer.

17.2 The restrictions on use and disclosure in Section 17.1 will not apply to information that (a) is or becomes generally 
available to the public without the non-disclosing party’s breach of this Agreement, (b) was known to the non-disclosing 
party at the time of its receipt from the disclosing party without an obligation of confidentiality with respect to such 
information owed to the disclosing party, (c) was rightfully disclosed to the non-disclosing party by a third party without 
an obligation of confidentiality with respect to such information owed to the disclosing party, or (d) was independently 
developed by the non-disclosing party.

17.3 Notwithstanding the foregoing, each party is hereby authorized to disclose Conﬁdential Information of the other party (a) 
to any person only to the extent required by a valid subpoena or order issued by any court or administrative agency of 
competent jurisdiction and (b) to its accountants, attorneys or other professional advisors on a conﬁdential basis. Prior to 
such disclosure, the party desiring to make such disclosure must provide the other party written notice and an 
opportunity to object to such disclosure or to seek a protective order or other appropriate remedy sufficiently in advance 
of disclosure.

18. Relationship of Parties. 
You and Total Security Group are independent contractors, and nothing in this Agreement will create any partnership, joint 
venture, agency, franchise, sales representative or employment relationship between the parties. You have no authority to 
enter into any contractual agreements or make any representations on Our behalf. You will not make any statement, whether 
on Your Channels or otherwise, that would reasonably be interpreted to contradict anything in this Section.

19. Dispute Resolution. 
This arbitration provision (“Arbitration Provision”) requires You to resolve any dispute, claim or controversy arising out of or 
relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the Total Security Group 
Affiliate Marketing Program (collectively, “Disputes”) that You may have against the Total Security Group on an individual basis 
pursuant to the terms of this Arbitration Provision. This provision will preclude You from bringing any class, collective or 
representative action for any Dispute against the Total Security Group. It also precludes You from participating in or recovering 
relief under any current or future class, collective or representative action brought against the Total Security Group by someone 
else regarding any Dispute. 
Except as it otherwise provides, this Arbitration Provision is intended to apply to the resolution of Disputes that otherwise 
would be resolved in a court of law or before a forum other than arbitration, including Disputes arising out of or relating to 
the interpretation or application of this Arbitration Provision. You acknowledge and agree that all Disputes You may have 
against the Total Security Group must be resolved only by an arbitrator through ﬁnal and binding arbitration on an individual 
basis and not by way of court or jury trial, or by way of class, collective or representative action. 
You hereby agree that any Dispute, other than one related to infringement of the Total Security Group’s intellectual property 
rights or breach of any confidentiality obligations, brought by You must be submitted by You to arbitration, on an individual 
basis, in accordance with the Commercial Arbitration Rules of the American Arbitration Association, before a single arbitrator, 
appointed in accordance with such rules. Costs of arbitration services shall be shared equally between the parties; however, 
the arbitrator may award costs and fees to the prevailing party. Judgment upon the award may be entered in any court having

jurisdiction thereof. Any such arbitration will be held in Los Angeles, California, and in no other jurisdiction; provided, 
however, Total Security Group maintains the right to submit any Dispute to arbitration in the forum of Total Security Group’s 
choice. Any action ﬁled by You in any court in violation of this Arbitration Provision shall be dismissed and You agree to pay all 
of Total Security Group’s attorneys’ fees and costs incurred to enforce the terms of this Arbitration Provision. Notwithstanding 
the foregoing, Total Security Group may bring any claims or action pertaining to Total Security Group’s Conﬁdential Information, 
technology or intellectual property rights in the federal or state courts located in Santa Clara County, California, and You 
irrevocably consent to the jurisdiction of such courts. Nothing in this Agreement will prevent either party from seeking 
provisional measures from any court of competent jurisdiction, and any request will not be deemed incompatible with this 
Arbitration Provision, including the choice of venue or the agreement to arbitrate or a waiver of the right to arbitrate. The 
parties waive any requirements for security for obtaining any provisional relief. The laws of the United States and the State of 
California will govern this Agreement, without reference to rules governing choice of laws.

20. Miscellaneous. 
This Agreement is the entire agreement of the parties hereto on the subject matter hereof, and no warranties, 
representations or covenants have been made except as expressly set forth herein. This Agreement supersedes all prior or 
contemporaneous oral and written negotiations and/or agreements on the subject matter contained herein. No course of 
prior dealings between the parties hereto and no usage of trade will be relevant to supplement or explain any term used in 
this Agreement. This Agreement may only be modiﬁed, amended, extended or otherwise changed as set forth herein. Our 
failure to enforce Your strict performance of any provision of this Agreement will not constitute a waiver of Our right to 
subsequently enforce such a provision or any other provision of this Agreement. If any provision of this Agreement is held in 
whole or in part to be unenforceable for any reason, the remainder of that provision and of the entire Agreement will be 
severable and remain in effect. This Agreement shall inure to the beneﬁt of and be binding on the heirs, legal 
representatives, successors and assigns of the parties hereto. You may not assign or delegate any or all of Your rights, 
obligations or duties under this Agreement without the prior written consent of Total Security Group, which may be withheld 
in its sole discretion. 
Total Security Group may assign its rights, obligations and duties hereunder without Your prior written consent. 
Headings used herein are for reference purposes only and neither limit nor amplify the terms and conditions herein. In 
this Agreement, the use of any gender shall be deemed to include all genders, and the use of the singular shall include 
the plural and vice versa, wherever it appears appropriate from the context. For all purposes of this Agreement, unless otherwise 
expressly stated to the contrary, the words “include,” “includes” and “including” shall be deemed to be followed by the words 
“without limitation”. 
If you wish to revoke or otherwise withdraw at any time Your consent that Total Security Group may provide You with 
electronic communications and disclosures via email or by posting or otherwise making them accessible on or through the Affiliate 
Control Panel or Our Site(s), please contact Us at affiliates@totalav.com. Any such withdrawal will be effective only after a 
reasonable period for Total Security Group to process Your withdrawal, after which Total Security Group shall notify You in 
writing.